1. Who We Are

JobVolt ("we," "us," or "our") is a done-for-you growth platform for local home service businesses. We are based in Gilbert, Arizona. When you book a call, start a trial, or become a paying client, this Privacy Policy governs how we handle your information.

Questions? Email us at [email protected]

2. Information We Collect

Information you give us directly

• Your name, business name, phone number, and email address when you book a call or sign up
• Billing information processed securely through our payment provider (we never store card numbers)
• Business details you share during onboarding — trade type, service area, current tools
• Any communications you send us by email, SMS, or phone

Information collected automatically

• Website usage data — pages visited, time on page, clicks, referral source
• Device and browser type, operating system, IP address
• Cookies and similar tracking technologies (see Section 7)

Information from third-party integrations

• Google Business Profile data when you connect your account for review management
• Call and SMS logs from your business phone number through our telephony provider
• Calendar data from booking integrations

3. How We Use Your Information

We use the information we collect to:

• Deliver and operate your JobVolt system — missed call text-back, review automation, CRM, and reporting
• Communicate with you about your account, system performance, and support
• Process billing and manage your subscription
• Improve our platform, diagnose technical issues, and develop new features
• Send you product updates, tips, and relevant information (you can opt out anytime)
• Comply with legal obligations

We do not use your information for automated decision-making that produces legal or similarly significant effects without human review.

4. Your Clients' Information

When JobVolt sends text messages or emails on your behalf — for example, a missed call text-back to one of your customers — that customer's phone number or email is processed as part of delivering your service. We act as a data processor on your behalf for this information.

• We do not market to your clients independently
• We do not sell or share your clients' contact information with any third party
• Your clients' data is used solely to execute the automations you configure
• You remain responsible for ensuring you have appropriate consent to contact your clients via SMS and email under applicable laws (TCPA, CAN-SPAM)

5. SMS & Email Communications — A2P Messaging

When you provide your mobile number and check the consent box on our signup form, you expressly consent to receive automated text messages (SMS/MMS) and emails from JobVolt. This section explains how we handle that data.

How we use your phone number and email

• To send account setup, onboarding, and trial communications
• To send platform performance updates and alerts
• To send marketing messages about JobVolt services and offers
• To send billing and payment notifications

A2P 10DLC compliance

JobVolt's outbound text messaging program operates under A2P (Application-to-Person) 10DLC registration requirements as required by US carriers. Your phone number is used solely in connection with our registered messaging campaign and is never shared with third parties for their own marketing purposes.

Opt-out

You may opt out of SMS communications at any time by replying STOP to any message from us. You may opt out of email communications by clicking the unsubscribe link in any email or by contacting us directly. Opting out of marketing messages will not affect transactional messages required to operate your account (e.g. billing notices).

Data retention

We retain records of your consent (including the date, time, and method of opt-in) for a minimum of 4 years as required by TCPA record-keeping best practices. These records are maintained to demonstrate compliance in the event of a dispute or regulatory inquiry.

No sharing for third-party marketing

Your mobile number and email address are not sold, rented, or shared with third parties for their own marketing purposes. Message and data rates may apply based on your carrier plan.

6. Information Sharing

We do not sell your personal information. We share information only in these limited circumstances:

Service providers

We work with trusted third-party vendors who help us operate JobVolt — including our CRM infrastructure, SMS/voice provider, payment processor, and analytics platform. These providers access information only as needed to perform services for us and are bound by confidentiality obligations.

Legal requirements

We may disclose information if required by law, subpoena, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

If JobVolt is acquired, merged, or its assets are transferred, your information may be part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

7. Data Retention

We retain your account information for as long as your account is active and for a reasonable period afterward in case you return or for legitimate business purposes. Call logs and SMS records are retained for 12 months by default. You may request earlier deletion by contacting us.

When you cancel your account we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.

8. Cookies

We use cookies and similar technologies on our website to understand how visitors use it and to improve your experience. These include:

• Essential cookies — required for the site to function (session management, security)
• Analytics cookies — help us understand traffic and usage patterns (e.g. Google Analytics)
• Marketing cookies — track conversions from ads if you run paid campaigns through us

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Receive your data in a portable format
• Opt out of marketing communications at any time

To exercise any of these rights, email [email protected]. We will respond within 30 days.

10. Security

We take reasonable technical and organizational measures to protect your information — including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure. If you have concerns about account security, contact us immediately.

11. Children's Privacy

JobVolt is a B2B platform intended for business owners and is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top and notify active clients by email if changes are material. Your continued use of JobVolt after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy:

• Email: [email protected]
• Mail: JobVolt, Gilbert, Arizona, USA

1. Agreement to Terms

These Terms of Service ("Terms") are a legal agreement between you ("Client," "you," or "your") and JobVolt ("we," "us," or "our"). By booking a call, starting a trial, or using any JobVolt service, you agree to be bound by these Terms.

If you are entering into this agreement on behalf of a business, you represent that you have the authority to bind that business to these Terms. If you do not agree with any part of these Terms, do not use our services.

2. Services

JobVolt provides a done-for-you growth platform for local home service businesses, including:

• Missed call text-back automation
• Automated review request and reputation management
• CRM pipeline and lead tracking
• Website design and hosting
• AI-powered lead nurture and follow-up sequences
• Local SEO and Google Business Profile management
• Reporting and analytics dashboard
• Google and Meta paid advertising management (where applicable)

The specific services you receive depend on the plan you select. We reserve the right to modify, suspend, or discontinue any feature with reasonable notice.

3. Free Trial

JobVolt offers a 10-day free trial to qualifying new clients. During the trial:

• No payment information is required to begin
• You will have access to the full features of your selected plan
• At the end of 10 days, continued service requires selecting a paid plan
• We will contact you before the trial ends to discuss next steps
• If you choose not to continue, your account will be deactivated with no charge

JobVolt reserves the right to limit free trial eligibility to one trial per business entity.

4. Payment Terms

Subscription billing

Paid plans are billed monthly in advance. Your billing cycle begins on the date you activate your paid plan. All fees are in US dollars.

Payment methods

We accept major credit and debit cards. By providing payment information, you authorize JobVolt to charge your payment method on a recurring monthly basis until you cancel.

Failed payments

If a payment fails, we will notify you and attempt to retry. If payment is not resolved within 7 days, your account may be suspended. Services will be restored once payment is received.

Refunds

Due to the nature of our services (labor, software provisioning, and third-party costs), we do not offer refunds on paid months. If you cancel mid-month, service continues through the end of the paid period.

5. Cancellation

You may cancel your JobVolt subscription at any time with no penalty. Cancellation takes effect at the end of your current billing period. To cancel, contact us at [email protected] or through your client dashboard.

Upon cancellation we will:

• Deactivate your automations and system integrations
• Provide a data export of your CRM contacts and pipeline upon request
• Retain your data for 90 days before deletion, in case you return

6. Your Responsibilities

By using JobVolt, you agree to:

• Provide accurate business information during onboarding and keep it current
• Ensure you have proper consent before JobVolt sends SMS or email communications to your customers on your behalf
• Comply with all applicable laws, including the TCPA and CAN-SPAM Act
• Not use JobVolt to send unsolicited bulk messages, spam, or harassing communications
• Not attempt to reverse-engineer, copy, or resell any part of the JobVolt platform
• Maintain the security of your account credentials
• Use the platform only for your legitimate home service business

7. SMS & Email Communications — A2P Consent

What you're consenting to

By submitting your information and checking the consent checkbox, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) and applicable state laws to receive automated or prerecorded marketing and transactional text messages (SMS/MMS) and emails from JobVolt at the mobile number and email address you provide. These may include:

• Account setup and onboarding communications
• Trial status updates and reminders
• Platform performance reports and alerts
• Promotional offers, product updates, and service announcements
• Billing and payment notifications

Message frequency & rates

Message frequency varies. Standard message and data rates may apply depending on your mobile carrier and plan. JobVolt is not responsible for any fees charged by your carrier.

How to opt out

• Text messages: Reply STOP to any text message from JobVolt at any time to opt out of future SMS communications. You will receive a single confirmation message and then no further texts.
• Emails: Click the "Unsubscribe" link in any email from JobVolt, or email us at jacob@jobvolt.io with "Unsubscribe" in the subject line.
• Help: Reply HELP to any text message for assistance, or contact us at jacob@jobvolt.io.

Supported carriers

Major US carriers are supported, including AT&T, T-Mobile, Verizon, and others. Carrier support is not guaranteed for all carriers. JobVolt's messaging program complies with A2P 10DLC requirements and all applicable CTIA guidelines.

Your obligations as a JobVolt client

When JobVolt sends automated SMS or email communications to your customers on your behalf, you — as the business owner — are the message sender of record. You represent and warrant that:

• You have obtained prior express written consent from each contact before JobVolt sends them automated messages on your behalf
• Your contact lists are compliant with the TCPA, CAN-SPAM Act, and any applicable state laws
• You maintain records of consent for each contact and will provide them upon request
• You will honor opt-out requests from your contacts promptly and ensure they are applied to your contact lists
• You will not upload or provide contact lists that contain individuals who have previously opted out, are on the National Do Not Call Registry, or have not provided proper consent

JobVolt will process STOP replies automatically and suppress future messages to opted-out numbers. However, it is your responsibility to maintain compliant contact lists and not re-add opted-out contacts.

8. Intellectual Property

JobVolt and its underlying technology, platform, content, and branding are owned by us and protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in our platform beyond the limited license to use our services.

You retain ownership of your business data — your contacts, pipeline records, and customer information. We claim no ownership over your business's data.

9. Third-Party Services

JobVolt integrates with third-party services to deliver our platform, including telephony providers, Google APIs, payment processors, and CRM infrastructure. Your use of those integrations is also subject to the respective providers' terms of service. We are not responsible for the performance, availability, or policies of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, JobVolt's total liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees you paid to us in the three months preceding the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost revenue, lost leads, loss of business opportunity, or reputational harm — even if we have been advised of the possibility of such damages.

We do not guarantee specific results, lead volumes, revenue outcomes, or search ranking positions. Marketing and SEO results vary by market, competition, and factors outside our control.

11. Disclaimer of Warranties

JobVolt services are provided "as is" and "as available." We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or uninterrupted service.

12. Indemnification

You agree to indemnify, defend, and hold harmless JobVolt, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the platform, your violation of these Terms, or your violation of any applicable law — including SMS and email marketing regulations.

13. Confidentiality

Both parties agree to keep confidential any non-public information shared in the course of the business relationship — including pricing, business processes, and client data — and not to disclose it to third parties without consent, except as required by law.

14. Termination by JobVolt

We reserve the right to suspend or terminate your account immediately and without notice if:

• You violate these Terms or applicable law
• You engage in abusive, fraudulent, or harmful activity through our platform
• Your account is used to send spam or violate SMS/email regulations
• Payment remains unresolved after reasonable notice

15. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction in those courts.

16. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date and notify active clients by email if changes are material. Continued use of JobVolt after updated Terms are posted constitutes your acceptance.

17. Entire Agreement

These Terms, together with our Privacy Policy and any order forms or agreements signed at onboarding, constitute the entire agreement between you and JobVolt regarding our services and supersede all prior discussions, representations, or agreements.

18. Contact

Questions about these Terms? Reach us at:

• Email: [email protected]
• Mail: JobVolt, Gilbert, Arizona, USA